TERMS & CONDITIONS

HOTEL RULE & REGULATION

Please be informed that the only registered guest is allowed into the Hotel Guest rooms, the management of XAMAT Hotel & Casino will not be responsible for un-authorized person using the facilities and Conducting activities that are noncompliance to the law of kingdom of Cambodia.

CHECK-IN & CHECK-OUT REQUIREMENTS

Upon check-in at the Hotel, the Guest on the booking must provide a valid Passport or ID Card.

Check-in time is 2:00 p.m., and check-out time is 12:00 noon. Subject to availability, early check-in or late check-out may be available for an additional fee payable locally at the Hotel.

PETS

Pets are not allowed to bring in the property.

CIGARETTES / CIGARS

Please be aware that smoking is allowed only in designated areas only the main hall casino is freely smoking area, and you are not allowed to split on the floor and our security guard has the right to take action or guidance immediately following the company rule & Regulation.

GUARANTEE POLICY

Reservations must be guaranteed with a credit card at time of booking. Room will be held until 12 midnight on the day of arrival (hotel local time).

CANCEL POLICY

Any cancellation or amendment to a reservation should be received by 14:00 hrs, hotel local time, 1 day before the arrival date, to avoid a penalty charge. Otherwise, a fee equivalent to the rate for the first night of the stay will be due.

SPECIALS OFFERS

Rate specials ONLY apply to Direct Bookings (not commissionable to third party agents), are subject to daily rate and availability changes and cannot be retroactively applied to existing bookings.

SAFEKEEPING OF VALUABLES

For the safekeeping of valuables, a safe is provided in the room. The hotel will not be liable for loss of money, jewelry and other valuables not protected in this manner. A charge is incurred if the safe key is lost or damaged.